NOTICE: ONLY SERIALIZED ITEMS COME WITH A COA FROM JEJ. IF YOU WANT SOMETHING TO SHOW YOU CAN EITHER TAKE A SCREEN SHOT OR ORDER THE JAMES EARL JONES PLAQUE SKU# 6-02100-PF Dismiss

Return Policy

Checkpoint Charlie's Return Policy

We stand behind our products with an unconditional 3-day inspection period after your item is received. If needed, we will refund the purchase, or repair the item. Problems are very uncommon, but your satisfaction is important to us!

3-Day

Inspection Period

3–5 Days

Refund Credit (Business Days)

Prior

Authorization Required

Starting a Return

Please call us at 715.258.GUNS(4867) or email to find a resolution or to find a substitution. All returns must have prior authorization.

Refunds

All returns paid by credit card will receive a credit to the card used on the purchase (or store credit) once receipt of merchandise has been made and inspection has been completed. Refunds are credited between 3 to 5 business days after issuance.

Refund Requirements

What Your Return Must Include

To qualify for a refund on an item that is not defective, all returned merchandise must include the following:

The merchandise must be in original packaging.
The merchandise must be unused. Products showing excessive use will not be refunded or exchanged.
The reason for your returned merchandise.
All returned merchandise shipments must be pre-paid, no COD.
All firearms must be shipped from an FFL, using UPS, FedEx, or USPS according to their restrictions and provide us with tracking information.

IMPORTANT INFORMATION ON FIREARM RETURNS:

Please take your time to inspect all firearms thoroughly at the FFL dealer BEFORE proceeding with the transfer.
Once a new firearm is transferred to you from the FFL, it is considered used, even if unfired. We DO NOT reimburse FFL transfer fees on returned items!

ITEMS DAMAGED IN SHIPPING

Items can get damaged during shipping from time to time. If this should happen, keep the box and all packaging materials. Take detailed pictures of the damaged box and any damage that the items may have. We will need this for insurance purposes. Please email the pictures to ch****************@*****ok.com so we can start the claim process on your behalf.

BY PLACING AN ORDER ON OUR SITE YOU AGREE TO THE TERMS AND CONDITIONS INCLUDING ALL SHIPPING, RETURN AND ASSOCIATED POLICIES ON THIS WEBSITE.

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